FAQs • Frederick, MD • CivicEngage

How do I file a Consumer Complaint?: The Consumer Protection Division of the Maryland Attorney General’s Office provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The nearest office is located at 44 North Potomac St., Ste. 104, Hagerstown, MD 21740 – 301-791-4780. This office can be reached locally every 2nd and 4th Thursday at 301-600-1071 from 9 a.m. to 1 p.mConsumer Protection Division

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Legal

1. Can the City Attorney provide legal advice or represent me?: The City Attorney’s Office cannot provide representation or legal advice to private citizens. If you are in need of an attorney, you may contact the Lawyer Referral Service of the Frederick County Bar Association at 240-215-3214 or the Legal Aid Bureau at 301-694-7414 or 800-679-8813.

2. How do I serve subpoenas or other legal documents on the City?: Service of process may be accepted by either the Mayor or the City Attorney at City Hall, 101 N. Court St., Frederick, MD 21701.

3. How do I obtain information on my pending court case?: We cannot provide information on pending court cases. You may contact the Circuit Court Clerk at 301-600-1976 or the District Court Clerk at 301-600-2000.

4. How do I contact the Public Defender?: The Frederick County Public Defender’s Office is located at 100 W. Patrick St., Frederick, MD 21701 – 301-600-1988.
Public Defender

5. How do I contact the State’s Attorney?: The Frederick County State’s Attorney’s Office is located at 100 W. Patrick St., Frederick, MD 21701 – 301-600-1523. Frederick County State's Attorney

6. How do I obtain help with a landlord/tenant issue?: If the dispute involves a livability issue, please contact Code Enforcement at 301-600-3824.
Otherwise, please contact the Consumer Protection Division of the Maryland Attorney General’s Office. The nearest office is located at 44 North Potomac St., Ste. 104, Hagerstown, MD 21740 – 301-791-4780. This office can be reached locally every 2nd and 4th Thursday at 301-600-1071 from 9 a.m. to 1 p.m. Consumer Protection Division

7. How do I file a Consumer Complaint?: The Consumer Protection Division of the Maryland Attorney General’s Office provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The nearest office is located at 44 North Potomac St., Ste. 104, Hagerstown, MD 21740 – 301-791-4780. This office can be reached locally every 2nd and 4th Thursday at 301-600-1071 from 9 a.m. to 1 p.m Consumer Protection Division